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Refund policy


We hope that you love our designs as much as we do. However, you always have 14 days to return an item. The costs and responsibility of the return shipment are the responsibility of the customer. Returned items should be returned in the original Lepelclub packaging, and ordernumber needs to be included. 

Exchanging or returning can be done quickly and easily by following the steps below:

1. Send us an email at including your ordernumber, return reason and return item. 

2. Deliver your parcel to the carrier of your choice within 14 days after receiving your package. 

3. After we have received your return shipment in our warehouse, we will process your return shipment within 10 business days. 

When your item is delivered faulty or damaged please notify us within 48 hours from the date of receipt. You can send us an email at 

Returns can be sent to the following address:

Vierlinghstraat 8
3316 EL Dordrecht

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